FAQ
How do I contact your Care team?What color are the vehicles?Where can I find rebates or discounts?Which languages do the chauffeurs speak?Can I bring food and drinks into the car?What if my by-the-hour ride ends outside of the city it started in?Can you smoke in the vehicle?How do I find out the luggage capacity of the vehicles?How do I request a service that includes transporting an animal / pet?Can unaccompanied minors travel with Chauffeur d’Excellence?When will I receive the chauffeur’s contact information?Do you provide car seats in pre-booked rides?Why should I enter my flight number?How early should I arrive at the airport?Where will the chauffeur meet me?