Booking your trip
Which channels can I use to book, change, and cancel a ride?How do I add a promo code?What can I request in the “Special requests”/”Notes for the chauffeur” field?What is the reference code for?How does Chauffeur d’Excellence accommodate guests who require special assistance?How should I choose the pickup time at airports?Do I need to specify the arrival terminal for airport pickups?How can I contact my chauffeur?Why won't the system accept my phone number?Do I need to account for different time zones when choosing my pickup time?Why won't the system accept my flight number?