You can book rides months in advance or as soon as 12 hours before you need them. For a seamless experience, we do recommend booking ahead with as much lead time as possible.

Chauffeur d’Excellence has the most customer-friendly cancelation policy in the industry, with guests able to cancel rides free-of-charge up to an hour before the pickup time.

You can also make changes to your booking up until 60 minutes before the pickup time.